Personal sommelier · For every customer
Coalescence brings together a customer's palate, a shop's inventory, and what they feel like drinking — and finds the right wine. Instantly. Without staff time.
How it works
No app download. No account required. Just a tap, a few questions, and a recommendation they can trust.
The customer taps a tag on the shop floor. Their phone opens Coalescence in their browser — no app download, no account needed.
A branching questionnaire — 5 questions for a first visit, 10 for a full palate picture. Do they have a meal in mind? Coalescence starts from the occasion.
Five personalised picks from the shop's own inventory — each with a plain-English reason they can understand, remember, and tell friends over dinner.
Coalescence handles the conversations your team isn't having — the browsers who drift to the safe choice while your best people are busy elsewhere. Your stock, your prices, your customers.
Tap, tell us what you're cooking, and get five picks from that shop's own shelf — each one with a reason you can taste.
Wine Passport
Every bottle earns a stamp. 18 countries, old world and new — from Bordeaux to Barossa, Rioja to Ribera del Duero. The more you explore, the better we know what to reach for next.
The Passport isn't a loyalty scheme — it's a relationship. Over time, Coalescence learns what you love, where the gaps are, and what to suggest next. "You've stamped France three times — ready to try something off the beaten path?"
Get in touch and we'll walk you through how it works — your catalogue, your customers, your data.